Telephony

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The general technology trend of infrastructure convergence or the coming together of various data and voice networks in simply the next step in e-business infrastructure evolution. Borne out of the needs of consumers for greater convenience in social and business networking, companies are in a race to 1) provide optical networks to convert electrical signals into optical data; 2) obtain sound quality of service solutions; 3) integrate services to provide voice and data over a single line; and 4) dominate the customer’s home contact point, expanding from the browser and modem to a myriad of in-home and portable appliances. This service convenience trend will only continue as customers’ needs are met through e-business initiatives.

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